Reference81217255 VIA WOW BROMLEY
Date PostedMonday 26th November 2018
Closing DateSaturday 22nd December 2018
Job TypePermanent
SalaryFrom £26,000 to £26,000 per annum OTE 35K

Job Description

Job Purpose for Recovery Driver

The recovery driver will provide excellent customer care to our clients whilst recovering their casualty vehicle and passengers from point of initial vehicle breakdown or collision to a place of repair or storage.

Principal Accountabilities

  • Carry out daily FLOWER and walk around checks and report defects for action
  • Drive to a safe and professional standard at all times
  • Correctly record domestic / drivers hours dependent operational requirement
  • Dynamically risk assess all incidents you attend
  • Provide excellent customer care to all our clients
  • Proactively problem solve any incident you attend
  • Liaise with our customer contact centre to ensure deployment times are at a minimum
  • Work flexibly with our customers in mind as your prime concern

Person Specification

  • Positive and enthusiastic attitude
  • Highly reliable and team focussed
  • Flexible and adaptable to additional hours required at times of peak demand
  • Experienced working to deadlines and targets under pressure
  • Being an experienced shift worker is preferable
  • Enjoy delivering excellent customer care in distressed customer care scenarios
  • Driving license to the appropriate category
  • Training to some or all of CPC hours is preferred
  • Digital tachograph card is essential
  • Vehicle recovery experience is not required, we recruit on attitude and train all staff to the highest industry standards

How to Apply