CategoryManagement
ReferenceVIA WOW BROMLEY
Date PostedSaturday 22nd December 2018
Closing DateSunday 20th January 2019
LocationBromley
Job TypePermanent
SalaryUnspecified

Job Description

You will have experience and skills in contract management, quality assurance and performance management. You will demonstrate a commitment to re-ablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care. Your busy, varied and responsible role will involve: 

  • Contract management and compliance 
  • All aspects of quality assurance and monitoring 
  • Driving service improvements 
  • Ensuring provision of varied and vibrant activities at all services 
  • Producing reports and collating data against KPIs 
  • Performance management of the Registered Managers/Senior Team 
  • Recruitment and selection of Staff 
  • Disciplinary and grievance management 
  • Investigation and follow up of concerns, complaints and suggestions 
  • Assessment and allocation of new service users 
  • Partnership working 

In order to undertake this responsible role you will need to have a relevant health or social care qualification and to have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training.


How to Apply

https://www.recruit.net/job/senior-operations-manager_bromley_jobs/87FA5000B8E4D6F0