2nd - 3rd Line Support Engineer (Client facing)
|Reference||JS/J400 VIA WOW BROMLEY|
|Date Posted||Wednesday 9th January 2019|
|Closing Date||Thursday 7th February 2019|
|Salary||£30k - 35k per annum, Benefits: Bonus+ Training Permanent|
The ideal candidate will have the opportunity and exposure of working with a wide, large and varied customer base, providing a large range of support and consultancy services, on many differing and diverse technical platforms.
You will gain extensive experience over the various supported IT systems, on a Customer base stretching a wide spectrum, and the opportunity to use this exposure, and the diversity it brings to develop a career in IT, and to take every opportunity to develop their skills in this area, through informal and formal training and on the job learning.
An awareness of MAC OS and support issues
Extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop and Server environment.
Extensive experience of supporting and administrating Office 2003-2013, Windows XP-10, Windows Server and Active Directory 2003-16 and Exchange 2003-16
Sound Networking knowledge of TCP/IP, Networking and troubleshooting
Understanding of, basic Server OS and application installations and technical support technologies (eg 2003-12-16, Exchange, Citrix, VMWare)
Knowledge of security architectures especially with respect to E-commerce and the Internet
Good experience of Blackberry, Apple and Android Products and devices