CategoryInsurance
Reference84816490 VIA WOW BROMLEY
Date PostedFriday 11th January 2019
Closing DateSunday 10th February 2019
LocationBromley
Job TypePermanent
Salary£21000 - £27000 per annum

Job Description

What the role of a Bodily Injury Claims Handler involves:

As a BI Claims Handler you will be responsible for the full life-cycle of motor bodily injury claims.

We are actively looking for customer focused individuals to be part of our team who have got what it takes to develop their skill set to include:

  • Validating, investigating, negotiating and fulfilment of bodily injury motor claims, and any other associated losses
  • Negotiating between the Policy holder and Solicitors to get the best outcome for our customers
  • Assessing medical reports and learning the skills required to negotiate the value of the injury with Solicitors getting the best settlement outcome for the Company
  • Learning to deal with the legal processes involved in the litigation of certain cases
  • Keeping the customer experience at the heart of everything you do and handling expectations throughout their claims journey
  • Handling all Third Party injury claims within authority level, adhering to regulatory timescales and guidelines
  • Settling Third Party Claims through negotiating the optimum claim settlement
  • Identifying and referring all litigated cases (non MOJ) requiring legal intervention, utilising our dedicated partner - Parabis

Skills & qualities we are looking for:

  • You will have a background in and experience of Motor Claims
  • Previous experience of handling bodily injury / personal injury claims is desirable
  • Experience of using a case management system
  • Excellent customer service skills and ability to build strong working relationships - both internally and externally
  • Ability to settle fracture claims involving cyclists, pedestrians, motorcyclists where surgery may have been required
  • Ability to handle more complicated liability cases

 


How to Apply

https://www.totaljobs.com/job/personal-injury-claims-handler/direct-line-group-job84816490