Baccarat Hair Design
68 High St
|0208 650 6436 / 0208 650 3542|
Established in 1979, we are proud to have been voted 'Bromley's most-loved salon' by locals in 2011, 2012, 2013 and 2014, and 'Bromley's most-loved business' in 2012 and 2013. Noted for our customer service, recommended for our professionalism, creativity and high standards, we are continually classified as Beckenham's best and most innovative hairdressers. Colour specialists. We are open 7 days a week, with four late nights - Tuesday to Friday. For more customer feedback, see our album in facebook or our favourites on twitter.
Baccarat Hair Design
Student discount every Thursday - 30% off!
6 Blow-dries only £100 with our Blowdry Club!
Worth travelling for!
"Having tried all the salons in Beckenham, I wouldn't trust ANYONE else with my highlights..Initially I was a bit apprehensive as the costs were a bit higher than others on the high street, but you really DO get what you pay for. Staff are always flexible to slot me in (however short-notice I call), the stylists are all VERY qualified and never pushy, and I have never walked out with anything other than perfect highlights! The atmosphere is upmarket and friendly,the customer service is impeccable, the salon always neat and tidy, and they have a really great 'loyalty' scheme which means a substantial discount after a certain amount of visits. This is one salon that I will continue to travel to even if I relocate elsewhere..Give them a try, you'll be a customer for life!"
- Wednesday 28th June 2017
- Keely Miller
"Pheobe has been colouring my hair for a while now and she is excellent, I have a balayage colour done and I am always so pleased with it. The service overall is fantastic and I love that I can call up at short notice and they will always fit me in! "
- Tuesday 21st February 2017
- Jude Hirschheimer
"A few months ago Phoebe sorted my mop out for an awards dinner and I made time to go back this week. I wanted a new style Phoebe did a fantastic job and gave me sone advice about my colour too. I really love my new hair and look forward to my next visit. I was well looked after by all the staff who are friendly, skilled and efficient. Well deserved 5 stars from me!"
- Friday 27th January 2017
- Jacqui Pointon
Fabulous hair, every time
"I’ve been going to Baccarat for about five years and I wouldn’t go anywhere else. Phoebe is fantastic and we always have fun choosing difference colours to try. Really looking forward to my next appointment!"
- Monday 23rd January 2017
- Georgina Cowley
A wonderful experience
"If I'm honest I always used to hate having my hair cut. But since my mum recommended Baccarat I've changed my view. The whole team are fabulous, from the warm welcome to the finishing touches. Shelley listens to what I like and delivers every time. I can't recommend them enough. "
- Monday 16th January 2017
- Vicky Turner
"I wouldn't go anywhere but Baccarat! Julia does an amazing job with my long, 'fine but a ton of it' hair! From the moment you walk into the salon you are made to feel like one of the family and a very important part at that! Nothing is too much trouble and the stylists actually listen to you, add their professional opinion and together you get an amazing hair cut! Highly recommend this place ☺️"
- Sunday 19th June 2016
- Debs Mallagh
Updo for Award Ceremony
"Yesterday, I had my hair styled by Nicola for an Awards ceremony I had to attend. I told her roughly what I wanted, and she honoured this, whilst putting her own twist to the design. The result was absolutely stunning; she did it beautifully and secured it so well, it lasted all night. I was really impressed with her work. If you have an event where you want to look that bit more impressive, I highly advise getting in touch with her; she is a very talented young lady!"
- Friday 10th June 2016
- Caroline Edwards
Great hair by Baccarat
"Really pleased I tried Baccarat Hair after moving back to Bromley area in 2014. Always great service, hairstyle and colour from Phoebe and I am sure that would be the case if one of the other stylists had to step in if she was off. Love the relaxed atmosphere and thoroughly recommend."
- Monday 14th March 2016
- Carole Hope
Would never dream of going elsewhere
"I have been a client at Baccarat since deciding to become a very bright redhead! I have been red now for 4 years, visiting the salon every 6 weeks without fail, always feel welcomed by all staff, not just my own stylist! The colour is amazing! The cut is amazing and the heated rollers!! Wow! My first experience of those last week! Wouldn't hesitate to recommend!"
- Thursday 3rd March 2016
- Samantha Shield
"I have been coming to Baccarat for four years. Had a disastrous perm at a big name salon in Bromley that Julia cut into a lovely style and then revamped my colour. They take time and trouble over every client. My 20 year old daughter is also a fan. Can't recommend it highly enough."
- Monday 22nd February 2016
- Catherine Maddison
"I've been using Baccarat now for a couple of years after a disastrous haircut by another salon, which had left me very apprehensive of trying somewhere new. I had mentioned this on Twitter and that's where the lovely Lynda stepped in and promised me that I would be in safe hands and to trust her salon and staff. It was the best decision I've ever made and can whole heartedly say that it is always a lovely experience when I go to the salon. Hayley cuts and colours my hair and I always leave feeling over the moon with my hair. All the staff are welcoming and friendly and not in the slightest bit intimidating as I've experienced before elsewhere! I just wish I could go more often!! "
- Monday 22nd February 2016
- H Gillam
Mrs Karen Archer-Jones
"I won £50 worth of vouchers on Twitter, just before Christmas. They arrived just in time, but decided to have my hair re-schedule in the New Year... In January, I sent a direct message to the boss Lady, Lynda Wright! Who is lovely. She recommended Hayley to restyle my hair. They made me feel extremely welcome, and I hit it off with Hayley straight away. Lovely person.... And so much thanks for bringing my hair back to life. After many difficult year's behind me... Thanks all. Xxxx ☺"
- Wednesday 3rd February 2016
- Karen Archer-Jones
Lovely salon and great stylists
"I've been visiting Baccarat for about two years now. My stylist is Julia and she hasn't disappointed me yet. Would highly recommend, also great for my kids. My son is 13 and it took us 11 years to find someone he trusted. Thank you Nicola!"
- Monday 7th December 2015
- Debbie Hoods
Thank you Hayley!
"The ultimate professional. An honest stylist that I can trust (even when dosed up on Lemsip). Flexible and reliable. An asset to the salon."
- Saturday 5th December 2015
- Hannah Baynes
Best Hair Salon I've Ever Been To
"I am one of those people who do not like going to the hairdressers and therefore I would always leave as long as possible to get my haircut as I would see it as such a chore. A chore, that was until I first went to Baccarat around 3 years ago. Now going to get my haircut is the treat I look forward to. From the moment you walk in you are made to feel very welcome and comfortable. All the staff are friendly and make sure you are looked after instantly. Every cut and colour I have had has made me feel wonderful. Keri is my stylist and she knows exactly what I mean when I describe (really badly) how I want my hair to look. I really can't recommend Baccarat enough. Go on treat yourself"
- Thursday 26th November 2015
- Joanna Walton
Fantastic hair salon!
"Baccarat is a great hair salon that can always fit me in at a time that suits me. Lynda the owner is fab and manages to fit me in even if I ask at the last minute. Marco always works his magic on my hair and I leave with a fantastic hair cut! Marco always knows what I want and gives me a new refreshing cut. Baccarat always has a friendly atmosphere and great customer service I wouldn't go anywhere else! I would recommend Baccarat to all my friends and family and anyone looking for a good hair cut."
- Tuesday 13th October 2015
- Kelly Mitchell
"A really great local hairdresser - I've had several stylists and they always listen to what I want and make me feel comfortable. My latest hair cut is the best yet - having decided to take the plunge and go short, Marco cut it exactly how I wanted and created a style that is easy to maintain! Thank you! "
- Tuesday 13th October 2015
- Amanda Moran
"I always love my visits to Baccarat - I had the wonderful Steph before she left but have had another couple of stylists who haven't disappointed either. Lovely friendly service, lots of great, honest advice and I always feel really listened to - whoever I see tries to incorporate my wishes exactly. Many thanks - will happily return again and again and again. "
- Thursday 8th October 2015
- Jenny Beattie
"Since moving to Beckenham 2 years ago I've struggled to find a hair salon that listens to me and charges affordable rates. Baccarat solved this problem for me and I'm happy to returning and trusting my hair in their hands! Staff are brilliant and friendly, I can't find a single fault with their service. "
- Thursday 1st October 2015
- Nicole Hollingsworth
"I have used Baccarat for several years now & couldn't be happier! I never have to worry about them getting 'scissor happy' like other salons I've tried. Always complimented on my haircut after a visit. Have tried several stylists now & leave happy every time. Go try! "
- Tuesday 29th September 2015
- Sarah Codd
Great Hair Salon
"I have been a client at BACCARAT hair for several years and it is a lovely, friendly, professional salon. Excellent cut and colour always. thanks so much!"
- Tuesday 29th September 2015
- Lorena Ranson
"I've been going to Baccarat for 10 years now and they always deliver despite my troublesome hair!"
- Monday 28th September 2015
- Lisa Guastella
Ten years of 'Good Doo's'
"Another happy visit to Baccarat. Julia & Lynda took special trouble to fit me in, Julia even opened up 15 mins early to get me in for a cut/half head. Always a good cut, always happy with colour, for me, super convenient way to book via twitter, great example of a customer focussed business. All the staff I have come across are great, girl shampooing my hair was also equally as lovely. I enjoy the chat, coffee, a good gossip mag, and most importantly, the results. I wouldnt go anywhere else. Thanks again Claire "
- Friday 25th September 2015
- claire boyd
"A really great hair salon with some amazing hair dressers. Every time I've had my haircut they have been beyond fab. They have also rescued me from when I strayed to another salon and got my hair over bleached, they saved the day. I thoroughly recommend!"
- Tuesday 22nd September 2015
- Ami Crabb
Loving my new look!!
"I went to Baccarat as a model and Claire transformed my dull lifeless hair into a lovely short style with warm colour to lift it. I was a bit apprehensive as my hair hadn't been done in a long time but I need not have worried. On chatting to Claire she advised me on the length and choice of colour and I was treated very well by all the girls and I left feeling wonderful. I have had lots of compliments saying I look ten years younger....result!! I can highly recommend Baccarat. It was fantastic value for money too. Thankyou!!! "
- Wednesday 9th September 2015
- Fran Bennett
Simply The Best!
"What can I say? Baccarat is the best salon I've ever been too. I had Stephanie before she left, but they are all absolutely amazingly! Stunning colour and beautifully cut every time! Very friendly and you leave feeling a million dollars! I highly recommend Baccarat, they are simply the best!"
- Saturday 5th September 2015
- Sue Matthews
"I had my hair done be Shelley, lovely lady and loved my hair. Very nice salon and great staff x"
- Saturday 5th September 2015
- Sam Packham
Great for guys too
"There is always a friendly atmosphere in the salon and I enjoy my visit every time. It's nice to know you're going to be listened too as well. "
- Saturday 5th September 2015
- James Clark
Jacki Stephen - Chores Ironing
"Would highly recommend Baccarat to everyone. I was introduced to Baccarat by Lynda who set up Beckenham/Bromley follow ladder on twitter. My visit to the salon was a pleasant one of which I felt comfortable, pampered and given great advice. Stephanie cut and blow-dried my hair, who I would highly recommend too. A definite must for anyone looking for that perfect hair experience. "
- Monday 31st August 2015
- Jacki Stephen
Nearly 30 years later...............
"I've used Baccarat for about 30 years now and I've seen many stylists in that time. I have always been completely satisfied with the service from everyone I've met there and wouldn't dream of taking my business anywhere else."
- Sunday 30th August 2015
- Christine Learner
Best hairdresser in town!
"I tested a few of the local hairdresser when I moved into Beckenham, my mistake starting form the cinema.... I had loads of disappointment, even tears! But since I walked into Baccarat I'm happy every time I go, I used to hate going to the hairdresser but now I love it and really look forward to it! Even if my favourite girl is not in, Danielle, I'm not worried to change stylist."
- Sunday 30th August 2015
- Vanessa C.
Allways leave feeling a Million Dollars!
"Whenever I visit Baccarat Hair, Hayley works her magic and I leave feeling alive again. She always knows what I want and is speedy but brilliant! Salon staff always helpful, highly recommend."
- Friday 28th August 2015
- Sarah Lawrence
"After having a couple of very average salon visits elsewhere in Beckenham I thought I’d try Baccarat. I had my hair done by Keri a couple of weeks ago, she did such an amazing job! She recommended what she thought would be best and she was absolutely spot on! I don’t think my highlights have ever looked as good. I’ll definitely be booking in again soon!"
"Don't go there if you have lovely long hair. My daughter went for a trim from a junior, she had lovely hair to her waist, asked for a trim and the junior lopped off about five inches and it wasn't even uniform. My daughter was very very upset, Shelly and the experienced staff were mortified but obviously the damage was done, sadly the owner Paul was really really nasty when we went back to complain. I'd never go there again."
"Been to the salon twice. Shelly has done my hair both times. First time blonde highlights using bleach and a slightly darker colour. The second time the same with a cut. I am growing my hair so I just had a trim , but the colour and cut has made my hair look the best it's looked in ages."
"Every time i go i feel looked after and pampered. My hairdresser is fantastic. And always cuts it amazingly, just how I want it every time... I'd go nowhere else now. Even though it takes 2 buses to get there... So worth it!"
"It's always a pleasure then I visit. Phoebe is a top class stylist with a good eye as to what will suit plus a good listener as to what the client wants. A great combination of skills to have. Can't wait for my next appointment."
"I don't go here often but when I do the customer service is great phoebe done my hair and I absolutely love it would highly recommend her"
"Thank you Keri for my wonderful blow dry. My hair feels gorgeous from the products used and the end result feels fabulous. So light and bouncy. Thanks again xx"
"Another fantastic colour and cut by Nicola. Thank you so much girl, you made my day today !"
"Awful service! No one greated me when I came in had to ask for help when I came in. The staff didn't even seem to know what they were talking about when I asked. Staff very common shouting to each other. Awful atmosphere. Client asked for tea when I was waiting as no one even acknowledge me were told they don't have any hot drinks left. Toilets were dirty. Don't go here!"
"been going to Sam at Baccarat for 20 years! the best salon ever!"
"Great service and results. Loved having someone actually listen to what I wanted fixed."
"Just had my hair cut by Nicola and I am super happy. It had been a long time since my last cut after a bad experience at another salon. Professional cut and finished perfectly ready for my night out. I will definitely be back! Thanks!"
"Always great cut and colour. Never pushy do exactly what you want and not shy in advising the best style. Would recommend everytime. Great app for use in store too!"
"Would totally recommend Baccarat Hair Design always a great friendly service and advice, I always walk out with a great cut and a smile on my face!"
"Wonderful friendly, professional salon, @ excellent stylists. Even when I'm due a hair cut I still get compliments on how nice my hair looks!"
"Hayley is so quick, perfect and always leave feeling a million dollars!! Xx"
"Enjoyable experience. Very professional service."
"Going to Baccarat Hair Design is not just about having a haircut, it's an experience which makes you feel truely pampered. I wouldn't go anywhere else"
"I thoroughly reccomend you to visit Baccarat hair design. Fantastically professional stylists and great ambience."
"Have been going there for over 20 years, if you want nice hair that's the place to go to"
- Jb Evans
"I have been going to Baccarat for several years and am always happy with my cut and colour. Its a lovely friendly professional salon with great atmosphere. Can't wait for my next visit. Lorena xx"
- Lorena Ranson
"Very busy hairdressers, however easy to get an appointment. On the whole been happy with the service that I have received. "
- Felicity Abbott
"Following my visit to the salon on 4/12 for a consultation, I have decided not to return for the follow-up appointment on 11/12 with Phoebe. I have also retracted one of the stars as it won't let me remove the two the two that I had awarded on my original review based on my experience on 4/12 and also the lack of response to my email. I Was eventually seen and asked what the problem was. I pointed out to, that the cut was bad, not even, on both side, just wasn't working and that the colour was totally uneven, that grey was already coming through after three weeks and that due to the colour that had been put on, had left a colour build, which. Is totally obvious to anyone. I was told the reason that the grey was coming through was due to a lighter colour being put on, I'm sorry but I disagree on this, given that the colour was-only left on for twenty minutes if that, and wasn't put in on the roots but just slapped It all,over. It was suggested that the cut just needed tidying up. My whole appointment with your salon for a cut and colour lasted an hour, which is not enough time to do a professional job. I'm really sorry Baccaret but my whole experience with your salon has been nothing short of traumatic, it has left me with hair that looks shabby and with a colour that looks like it's been done at home. I'm also now left with a severe distrust of hairdressers in general. I won't return and I certainly won't recommend your salon. Sorry Baccarat for this review but had to let you know how disappointed I am with my recent haircut/colour with you. I came to you having been highly reccommended by a client of yours who couldn't rate the salon highly enough and having read the previous reviews both on Google and other websites. I had my cut not even two weeks ago and already it looks like it needs to be cut again, in fact I met with a friend who I hadn't seen for three weeks and she asked me when was I going to get my hair cut- yikes that's not good having spent quite a lot on money recently with you The back near the nape of the neck has bits of long hair sticking out, makes it look very untidy. It doesn't sit right on the ears, with bits sticking up, means I have to tuck it behind my ear for it to look ok. The fringe is too long and flicks out, making it look very uneven , untidy , unflattering and not finished. I wanted a style that was easy to manage but have been left with a cut that I can do very little with, as no matter what I do it looks unfinished and not very well cut. The colour is ok but dull and already grey is coming through, this should not be the case with a professionally applied salon product. Sorry Baccarat but I won't be coming back, had this been a jumper or other item of clothing I would have been bringing it back to ask for a refund as its not suitable for purpose or its faulty."
- Marie Foley
"Nice haircut but pricey"
- maryann dempsey