Quality Drainage Company Ltd
21 Constance Crescent
0208 289 0190

About Us

Quality Drainage Company Ltd is a family run drainage company covering all aspects of drainage not just unblocking drains but drain installations, drain excavations & repairs, drain preventative maintenance contracts and drain CCTV surveys. We also have the specialised equipment to clear blocked sani-flo wastepipes. Engineers wear uniform, carry ID Badges, are CRB checked and trained in Health & Safety, Drain & Sewer Cleaning, CCTV surveys, Drain Lining and hold valid CSCS cards. We are pleased to confirm that we are members of many accreditations including Trading Standards Approved with Checkatrade, Safe Contractor, Exor and Which? Trusted Traders.

Quality Drainage Company Ltd


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Paul Farren

"The guys were very punctual , communicated effectively and got the job done in no time . Great service and very professional. Would recommend to anyone. "

  • Sunday 4th November 2018

Brilliant Service

"Quality Drainage provide a fantastic service for tricky drains. They are prompt, efficient and tidy with excellent communication all the way through to completion. We have used them in the past and will continue to do so as needed. Lovely team and excellent work. "

  • Wednesday 10th October 2018

Return visit

"Quality Drainage is my 'go-to' company for drain problems. Unfortunately I have a problematic drainage system for my kitchen sink that means however careful we are the sink eventually blocks. Quality are always reliable, thorough, helpful and never leave a mess. (If you're thinking why don't I just sort out the system - it would require ripping out part of the fitted kitchen and either digging up part of the floor or taking out part of the wall. May happen one day.)"

  • Thursday 9th August 2018

Excellent experience!

"We are seriously impressed with how the work's been completed. All the team were personable, clean, tidy, thorough, and you would not know anything had been done (apart from the big pipe sticking up of course). They anticipated future problems we may have and proposed a solution on the spot. Excellent service throughout and would recommend without hesitation."

  • Wednesday 6th June 2018


"Without fail every interaction with this company has been a pleasure. They are all responsive, helpful, informative, get back to you when they say they will and turn up when they say they will. On the day of massive thunder storms they must have been frantically busy in the office but were all so helpful, responsive and calm. Within hours the team did turn up although they too must have been under a lot of pressure they were as professional, efficient and charming as ever and managed to solve the problem. Highly recommended."

  • Thursday 31st May 2018

Very Professional

"Prompt, efficient service. Having been messed around and let down by other companies, these guys were a breath of fresh air. They turned up when they said they would, emailed a quote a few hours later, and turned up and did the work in the same professional manner. Highly recommended."

  • Friday 10th November 2017

Very high satandard of service

"Having had difficulties with other companies I telephoned Quality Drainage Company and my problems disappeared. They arrived exactly on time , completed the work expertly and quickly , and were happy to show me the finished results before payment was requested. The staff in the office and on the front line were pleasant, polite and very helpful."

  • Friday 3rd November 2017


"I have been extremely pleased with the service they offer. Professional, courteous, prompt and more importantly know what they're talking about. I have no hesitation in recommending them. "

  • Friday 14th July 2017

Fantastic service and great staff!

"We had been having issues with a horrible smell in the house for months that we just couldn't figure the source of. Quality Drainage managed to figure out the source (a stagnant water filled pond under the floor from an old gully), remove the water and then came back to solve the issue long term. From their first visit they were helpful, professional and commited. The final job took much longer than they expected because of unforseen issues but they didn't change the price and stuck to the original quote which we were very grafeful for. All the staff who came to the house were amazing and very informative, calling us out of hours to explain things that had happened while we were at work. An excellent company that are professional throughout. Thank you very much for giving us a smell free house!!"

  • Monday 5th June 2017

Absolutely amazing .. Thank you.

"I cannot recommend this company enough .. They are so professional, efficient, trustworthy, friendly and reasonable... Having initially received a quote elsewhere for over £3000 for a collapsed pipe, I decide to shop about for another quote as I thought it seemed a ridiculous amount.... From the first phone call / visit from QDC, I knew straight away that I could trust them & that they wasn't at all out to con people like the initial guy clearly was.. The job was completed within 2 days of my initial call to them and at a fraction of the cost from my first quote ... Absolutely brilliant and everything is back up and running perfectly.. thank you again so much QDC ... "

  • Wednesday 12th April 2017

Solved an ongoing problem

"Thanks so much to the Quality Drainage Company for coming out to fix a longstanding and annoying problem of very slow draining sinks. After a previous bad experience with another company, we were delighted to find these guys. They were extremely polite, fixed the problem and cleaned up thoroughly after the job. When I called the office for the appointment it was dealt with quickly and efficiently and they actually called back when they said they would - which seems to be a rare treat these days! An extra and very welcome surprise was the issue of a 2 month guarantee. These guys are on speed dial now for any future problems and I would not hesitate to recommend them. "

  • Sunday 5th February 2017

First class service

"We have used Quality Drainage Service at our previous property & had reason to call them out to a blockage at our new property just before Christmas. Our call was answered by Ben & he assured us that someone would be with us very shortly. We had a call to confirm they were on their way & the problem was quickly assessed & dealt with in an efficient manner. The guys that came to us were extremely courteous & nothing was too much trouble. We have recommended this company to friends who are extremely satisfied with the service they received & personally, we will always use this company in the future. "

  • Friday 3rd February 2017

Superb Service - Such a Hard Thing to Find

"I called Quality Drainage on Dec 23rd 2016 and they turned up on Xmas Eve as scheduled. Lovely people - polite, courteous and very professional. Clearing blocked drains is a nasty business but they dealt with my drains promptly and efficiently. Thank you QDC. Companies like yours are hard to find and I've been recommending you to other people in the local area. Thank you for saving my Xmas."

  • Saturday 21st January 2017

5* efficient, courteous and excellent service

"Having to contend with a blocked and backed up sewer/drain immediately after Christmas, I attempted to address the problem myself, to no avail. My sister had used QDC so I contacted them on her recommendation.. Within 2 hours the issue was fully resolved! The QDC team contacted me with an ETA, arrived in due time, got straight to work, unblocked and cleaned up in no time at all. Invoice was exactly as quoted. Ben, many thanks to your fully professional team. Very much appreciated."

  • Tuesday 17th January 2017

Efficient, friendly, good quote

"Not that I know much about drains but the work these guys did was quick, clean and perfect. Cleaned my kitchen drain and gave some advice on how to keep it clear without costing the earth. Good price for the work which was done the day after I called. Recommend this local firm."

  • Monday 14th November 2016

Fantastic Service

"Absolutely fantastic service. Harvey and his team called before arriving to confirm arrival time. They were super efficient at fixing the problem I had, but also made sure that the issue was completely cleared and working perfectly. The guys were very polite, very professional, extremely clean and tidy along with being very respectful to the property around the area they were working. Their clean up after unblocking the sink was done so well they cleared up much more than I would have expected. I would definitely recommend Quality Drainage to anyone else. Thank you x"

  • Monday 7th November 2016

A Cawker

"What excellent service - very helpful and polite engineers, arrived on time and most importantly unblocked my drains in super quick time. We will definitely use Quality Drainage again, and would not hesitate to recommend them to anyone else. Thanks A Cawker"

  • Tuesday 9th August 2016

Fantastic service

"Very polite and helpful call handler. The engineer arrived as stated and cleared the problem very quickly. He also gave good advise on how to try and prevent this problem happening again. Excellent service and I would definitely recommend to use this company."

  • Friday 22nd April 2016

Polite, efficient & problem Solved

"We've recently moved in to the area & our to new house. The drains seemed to have a problem we couldn't fix with drain rods, etc. Drains were backing up (just what you need when you move in)! We called Quality Drainage Company & they came out same day, saw drains where blocked sorted it out with no stress or problems or grumbles. Came across very polite, nothing was any trouble and disinfected everything after as well. Very organised & efficient plus 2 month guarantee on the work - can't say fairer than that. Good job👍🏻👍🏻"

  • Thursday 21st April 2016

Excellent Service - High Pressure Jet Drain Clean

"I was incredibly impressed with Dean and Paul (the workmen) and Ben (the Director who took my call on a Sunday night). Dean and Paul had to deal with a really revolting blocked sewer underneath my flat, yet they did this with aplomb, efficiency and courtesy (even when they found the blockage - which would have made me swear!). I was called the morning of my service to say they were on the way. They were very clean and tidy (even taking their shoes off unasked when entering the house) and the problem was resolved within the hour. I rarely give feedback (or believe full mark reviews) but this 5* is entirely deserved and I would recommend them for both cleaning and the drain survey they carried out for me the year before (which in hindsight I probably should have followed up on a lot sooner). "

  • Friday 15th April 2016

Lynda Wright

"We use Quality Drainage to flush our salons drains through every 3 months - a lot of hair goes down there! Ben and Sarah always organise very early to ensure there is no disruption to business. Reliable, good value and a great service. Use them!"

  • Friday 28th August 2015

"Thank you Ben and Dane blocked grey waste from kitchen over flowing in garden called and all cleared within 3 hours from call great service from great guys �"

"Absolutely fantastic service. Harvey and his team called before arriving to confirm arrival time. They were super efficient at fixing the problem I had, but also made sure that the issue was completely cleared and working perfectly. The guys were very polite, very professional, extremely clean and tidy along with being very respectful to the property around the area they were working. Their clean up after unblocking the sink was done so well they cleared up much more than I would have expected. I would definitely recommend Quality Drainage to anyone else. Thank you x"

"great company. great staff. excellent customer service. all very knowledgeable. highly recommend. used several times and always get the job done at the right price and efficiently. 5 star+ from me!"

"Turned up late. Whole office area flooded. Spent a fortune to rectify what happened. Paid and came back into work next morning same again. They came back out and wanted to charge more money for what they should of done already. Typical money grabbing bastard. Same shit different depth. Avoid at all cost.. Dyno rod came out cost 125 quid all sorted . Rip off people. Staff very rude. And argumentative."

"Used these whilst running a business for a company in the area. Got the details off google! Didn't solve the problem as the drains were blocked again the day after! Plus they trampled shite around on new carpets! id suggest finding someone else! I'd give it a 0 rating but I can't!"

"Have had to call the team twice now for blocked drain emergencies and both times responded within a very quick timeframe and cleared the blocked drain in no time. First time was a Bank Holiday Weekend, other time was a Sunday. We were let down by multiple local companies so they really saved us. Will always call Quality Drainage Co first in any future issues. Thank you!"

"Called out today (Sunday ) - arrived very quickly and well within the 2 hours quoted snd sorted my drains very quickly and efficiently - would recommend"

"Used this company before when our kitchen outlet was blocked and they were fantastic. So it seemed a no brainer to use them again when we had a similar problem. However, the guy came and tried for about 20 minutes but couldn't unblock with the tools he had, he charged us full price (instructed by his boss over the phone) and left us in the same predicament. I feel ready let down and tbh robbed."

  • Georgina Guezodje

"Ben and his team were professional, courteous and thouroughly brilliant at fixing the job in hand. I have no problem jn recommending these guys."

  • Nigel Lang

"Great job, lovely guys, very professional, clean and tidy and price as quoted. Very pleased. Thank you"

  • E M

"Installed the new toilet pipework quickly professionally and to a very high standard. Very pleased!"

  • Shabbir Halai

"We had a dire emergency with our drainage system in the salon. As you can imagine, washing around 250 clients' hair a week creates a lot of excess hair clogging. Ben and Sarah went out of their way to schedule us in as silly o'clock in order to flush our whole system through thoroughly before our trading day started to avoid any disruption to our customers. Their service was quick, efficient and mess-free and we were so impressed that we now schedule a maintenance flush every couple of months. I would highly recommend Quality Drainage to any business or individual looking for prompt service at excellent rates."

  • Lynda Wright Baccarat Hair Design